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GUI-Based and Secure Allows authenticated access from anywhere using Internet Explorer or Firefox web browsers. |
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Multi-Site Management Scale from one site to tens of thousands of sites. |
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Mult-Tenant support Separate customers on a shared Cisco Call Manager Server by associating customer specific attributes such as Device Pool, Partition, Call Pickup Group, Calling Search Space and Voicemail Profiles ensuring that customers remain separated. |
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Audit Trail Records what operation was performed by who and when. Cisco Call Manager Support Manage Phones and Extensions as well as centralized CDR reporting for Cisco Call Manager. |
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Troubleshooting Quickly view exactly what is on the screen of an IP phone at a remote site. Monitor trunk status and phone status including checking if "DND" is set. |
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Role-Based Assess Control Create, distribute and manage access rights and level of interaction. |
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Bulk Operations Support Apply operations to multiple sites at one time. |
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Accelerate Deployments Capture expert knowledge into deployment sessions and bare metal provision IOS devices. |
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Policy Management Create templates to enforce consistency and simplify complex operations. Administrator defines Dial Peer, Extension and Phone Templates allowing operations staff to add trunks, extensions and phones with minimal training. |
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Voice Mailbox Management View, add or change mailbox settings. |
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Reports Provides feedback on successful/failed tasks and an opportunity to take action. |
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Image Management Manage IOS image and phone firmware loads by matching required device resources. Upgrade Cisco Unity Express. |
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Extension Plan Management Enforce consistency across multiple sites when adding and/or querying extensions. |
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Dial Peer Management Centralized dial peer and trunk management including bulk adds and modifies of all VoIP and Pots dial peers. |
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Enterprise Directory Integration Consistent identity and cost center management. |
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Notifications Send SNMP traps to upstream alert management systems. |
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Call Application Management TCL based auto attendant and Cisco Unity Express based auto attendant. |
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ManageExpress VoIP provides a secure web-based centralized provisioning and management solution for Cisco's Unified Communication Manager Express (CUCME) and Unity Express (CUE) products as well as Cisco Unified Communication Manager (CUCM) multi-tenant environment. The diversity of ManageExpress solves VoIP management problems across small to medium sized businesses, large enterprises, retail branches and service providers. Customers will appreciate this intuitive, highly scalable solution for setting-up and managing CUCM, CUCM Business Edition, CUCME, Unity and CUE across multiple sites. ManageExpress VoIP is a cost effective method for managing networked IP communications devices and offers an excellent choice for customers requiring a reliable, responsive solution for initial deployment, key administrative duties, and day-to-day maintenance activities.
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